Privacy Policy
This policy explains what personal data Eling Charge collects, why it is used, and how users can exercise their privacy rights.
Last updated: May 25, 2026
Data we collect
We may collect account details such as your name, email address, phone number, wallet activity, charging history, device identifiers, and technical logs related to authentication and charging sessions.
How we use your data
We use personal data to authenticate users, operate charging sessions, manage wallet balances, provide customer support, prevent abuse, comply with legal obligations, and improve service reliability.
Sharing of data
We share data only when necessary with infrastructure providers, payment or wallet partners, hosting providers, analytics or notification services, and competent authorities when required by law.
Retention and protection
We retain personal data only for as long as needed for service delivery, security, accounting, and legal compliance. We apply reasonable technical and organizational safeguards to protect stored data.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, or export of your personal data, and you may object to certain processing activities.